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| NonVerba has developed a highly sophisticated quality process knowledge management system. |
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| In simple terms this system enables the facilitators of corporate quality process knowledge to manage the content from a centralised web administration portal and to make this available to the organisation as a whole through the power of the Internet. Administrators can manage the quality process knowledge and develop the structure in a flexible way. |
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Rich reporting also enables the administrator to have an overall view of the current status of the system at any time as well as the ability to address individual aspects in detail. |
Ease Of Use
Universal adoption by all employees is key to success and to meet that requirement NonVerba have developed a simple and straightforward ‘point and click’ user interface. This, coupled with a comprehensive in built help function and optional computer based training module, allows employees to use the system with minimal training. |
Process Control & Management
Administering the system could not be simpler. eOperandi® offers a full audit trail detailing any changes to a process. Users can submit processes to be included into the system however these would not become available until an administrator had reviewed and accepted them. Review dates can be set and automatic alerts sent to administrators as and when action is required thus enabling these people to focus on other tasks, safe in the knowledge that everything is under control. |
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Extensive Search Capability
eOperandi® incorporates a simple to use yet highly effective ‘google style’ search mechanism allowing users to navigate to relevant processes with ease. Users can search using keywords and phrases as well as by departments, functions, reference numbers or titles. |
Reporting
Administrators have a variety of reporting tools available at their disposal. An example would be the ability for an administrator to regularly monitor the usage volume or number of times a specific process has been accessed and conversely can also identify processes with zero activity. |
Workflow Management
The system contains its own workflow management function which produces automated alerts to administrators and ‘process owners’ when actions need to be taken. Tasks are assigned to the relevant member of staff and progress can be monitored centrally. |
Return on Investment
eOperandi® provides substantial return on investment! Land Securities Group, who adopted eOperandi® four years ago, were subsequently able to achieve a reduction of the cost of audit (carried out by LRQA) from £2.7 million to just £30k per annum. |
| eOperandi® aids an organisation to become compliant with ISO standards thus ensuring that you are seen as a creditable force in your market. |
| As well as the financial return that this product will bring there is also the knowledge that people within your workforce are ‘doing the right thing’. This ability to distribute knowledge around the organization in an effective way ensuring corporate processes are followed consistently and to the expected service levels required will create a significant competitive advantage. |
| Can you afford to be left behind? |
| Ensure excellence in your organisation and contact us today to see how eOperandi® from NonVerba could benefit your organisation. |
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